search answer · how to send balance in etisalat
How to send balance in etisalat
For cancellations, billing disputes, name and email changes, VAT registration or plan moves, du works from a written request from the registered account holder. Standard format: current date top right, subject line with the account number, one clear request sentence, the affected numbers / contracts / landlines / bundles, a contact number, and a line saying the NOC is valid within 30 days of the date. Personal requests go by email from the registered personal address to Customer.Care@du.ae; business mobile from the registered company email to care.business@du.ae; business fibre or wireless to Business.Customercare@du.ae. Our free generator builds the exact letter for your case in seconds - nothing you type leaves your device.
Free WhatsApp checkdemand 880/mo · KD 22
Steps
- Pick personal or business - the letter opens with "I, [name]" or "We, [company]" accordingly.
- Choose the subject; the request sentence rewrites itself for cancellation, dispute, email or name change, VAT, downgrade, upgrade, rate plan, fault or transfer.
- Enter your account number and every number, contract, landline or bundle the request covers.
- The date (top right) and the 30-day validity line are added for you.
- Copy the letter and send it from the registered email shown on screen - or send it here first for a free human check on WhatsApp.
Plans that apply
| Plan | From | Speed | Contract | Included | |
|---|---|---|---|---|---|
| du Home Wireless Plus | AED 159 /mo | 5G up to 500 Mbps | 12 months | Unlimited national data | Get my price |
| du Home Wireless Entertainment | AED 206 /mo | 5G, streaming-tier router | 12 months | Unlimited + entertainment apps | Get my price |
| du Home Wireless Gaming | quote per address | 5G gaming router, lower ping | 12 months | Unlimited + game passes add-ons | Get my price |
| du Home Starter (Fibre) | AED 389 /mo | 250-500 Mbps | 24 months | Unlimited fibre | Get my price |
| du Home Advanced (Fibre) | quote per address | up to 1 Gbps | 24 months | Unlimited fibre + TV tier | Get my price |
| du Home Ultimate (Fibre) | quote per address | up to 2.5-10 Gbps tiers listed | 24 months | Unlimited + premium TV + mesh | Get my price |
| du TV / TV packages | quote per address | - | 12-24 months | Sports, OSN, streaming add-ons | Get my price |
| du Power Plans (postpaid) | AED 125 /mo | 5G data incl. | 12 months | Data + flexi minutes + Wi-Fi UAE | Get my price |
| du prepaid (135 / Easy) | quote per address | data bundles via *135# / app | none | Pay-as-you-go + daily/monthly bundles | Get my price |
| du Data SIM & Multi-SIM | quote per address | 4G/5G data only | 12 months | Data-only packs | Get my price |
| du Roaming / Travel packs | quote per address | daily data + minute packs by zone | none | Zones incl. GCC, Europe, Asia, Americas | Get my price |
| du Tourist SIM / eSIM | quote per address | short-term data + calls | none | 7/10/15/30-day style packs | Get my price |
| du Business Internet / Dedicated Internet Access | quote per address | shared or DIA, SLA-backed | 12-36 months | Static IP, router included | Get my price |
| du Business Complete / Enterprise mobile | quote per address | pooled data, multi-SIM | 12-24 months | Fleet + roaming + device plans | Get my price |
| du Business Fixed Line / Cloud PBX / Internet Calling Pack | AED 30 /mo | voice + numbers + call recording | 12 months | add-on also sold to consumers (Internet Calling Pack) | Get my price |