
How to move a billing or fault complaint out of a chat script and into a written commitment - and when to involve the regulator.

Mobile Packages: Dial *101# or use the e& UAE app to manage your Etisalat internet packages. Daily data starts at AED2 for 50MB, while monthly plans b

Pakistan Call Package: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. e& daily: 50MB AED2 *

The four things that quietly raise a bill, the exact check order, and the refund language that works.

To Balance Transfer: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e

Package: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28GB (often 1GB/

International Roaming Offer: du international: *135# International options or du app; IDD saver packs per country; standard IDD rates apply without a

Weekly Package: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to 135

Easy Payment Plan: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

Packages: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT extr

Home Packages: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101

Packages: Dial *101# or use the e& UAE app to manage your Etisalat internet packages. Daily data starts at AED2 for 50MB, while monthly plans begin at

Packages: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. Most packs au

Monthly Package: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Package Aed Activation: Most packs auto-renew with balance; manage via app My Plans or the same USSD menu. e& (etisalat) hubs: *101# packages menu, *1

Sim Card Price: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Packages: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 80

Package: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT extra

Daily Package: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chang

Sim Card Price: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VA

Deactivate Daily Package: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP D

To Activate Package: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Deactivate Social Package: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care li

Local Call Packages: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Home Packages: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. d

Call Packages: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chang

Unlimited Package: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. Most

Packages: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to 1355. Mos

Home Package: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 o

AED 49 (dial *135*80#) activates 500 minutes to India, valid for 28 days. For daily needs, SMS DI25 to 1012 for 25 minutes to India and Pakistan. Mana

To Activate Package: New SIM/eSIM: needs valid Emirates ID; tourist SIMs at airports/malls; eSIM via operator app or business center. SIM not working:

Packages: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 80

Package One Day: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28GB (of

Minute Call Package: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. e& daily: 50MB AED2 *17

Social Package Aed: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE a

India To Activate: SIM not working: reseat SIM, try another phone, check registration status in app, replace damaged SIM at business center. e& (etisa

Social Package Aed: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28GB

Daily Plan Activation: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid =

Dial *135*5# or *055# to activate the 50 AED monthly data package. This prepaid offer provides 28GB (1GB daily) for 28-30 days. As a targeted deal, ch

Daily Bundle In: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Activate Package: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. Most

Sim Card Price: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. New SIM/eSIM: need

Daily Social Package: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promo

All Packages On: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; V

Complaint Customer Care: Call 101 (e&), 155 (du), or 142 (TDRA). To file a complaint, contact your operator and request a reference number. If the iss

Asiana Package: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. du mont

Deactivate Daily Bundle: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and pr

Local Call Bundle: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. du m

Much Sim Card: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. C

Activate Daily Package: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and pro

Daily Package Aed: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e&

Packages Code: Dial *101# or use the e& UAE app to manage your Etisalat internet packages. Daily data starts at AED2 for 50MB, while monthly plans beg

To Activate Package: SIM not working: reseat SIM, try another phone, check registration status in app, replace damaged SIM at business center. e& (eti

To Deactivate Package: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28

To Deactivate Packages: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and pro

To Deactivate Package: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB.

Customer Complaint: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# pack

Customer Complaint Email: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101

Packages Daily: Dial *101# or use the e& UAE app to manage your Etisalat internet packages. Daily data starts at AED2 for 50MB, while monthly plans be

Daily Package Aed: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28GB (

Monthly Package Aed: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA t

One Day Offer: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT

Day Package: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Monthly Package Aed: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before payin

A Scammer In: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 o

Not Call Registry: Voice packs: e& *101# Voice options, du *135#; unlimited on-net minutes common on higher plans. Legal internet calling in UAE needs

Packages: Not working: restart router 60s, check LOS/red light (fibre fault), test via LAN cable, split 2.4/5GHz bands. Cancel/move: 101 / 8005800 / 8

Daily Package Code: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28GB

Home Packages Monthly: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pay

Complaint No: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# packages m

To Complaint Against: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# pa

One Day Package: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Package Code: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28GB (often

Daily 1gb Package: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

Net Packages Daily: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e&

Complaint Center: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# packag

Package Code: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 o

Call Packages: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chang

Letter To Sample: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app

Call Packages: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chang

Weekly Package: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Net Packages: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change

Packages: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change oft

Five Sim Packages: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to

Tra Complaint Against: Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expi

Complaint Email Id: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# pack

Complaint Email Id: Call 101 (e&), 155 (du), or 142 (TDRA). To file a complaint, contact your operator and request a reference number. If the issue pe

Complaint Mail Id: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# packa

Number Abu Dhabi: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos ch

Complaint Status: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# packag

Packages Code: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. d

Mobile Packages: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. du mon

Aed Package: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to 1355.

Packages Prepaid: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app

Not Call Register: Legal internet calling in UAE needs operator VoIP packs (BOTIM/C'ME via e& GoChat/du) on supported plans. e& (etisalat) hubs: *101#

Complaint Call: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# packages

This Number In: SIM not working: reseat SIM, try another phone, check registration status in app, replace damaged SIM at business center. e& (etisalat

Care Complaint Number: Dial *121# (e&) or *135# (du) to view your number and balance. For customer care, call 101 (e&) or 155 (du). Use the e& UAE or

Care Number Complaints: Dial *121# (e&) or *135# (du) to view your number and balance. For customer care, call 101 (e&) or 155 (du). Use the e& UAE or

Customer Care Complaint: Call 101 (e&), 155 (du), or 142 (TDRA). To file a complaint, contact your operator and request a reference number. If the iss

Complaint Email Id: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying

Network From To: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; V

Complaint: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change of

Report Scam In: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VA

Complaint Number: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app

Complaint Helpline: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# pack

Complaint Email Address: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before p

Complaints Department: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pay

Make Complaint In: e& care: 101 or 8005800; du care: 155 or 800155; business centers for ID-linked services. Complaints: ask for a reference number, e

Customer Service Complaint: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and

Landline Complaint Number: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before

Report A Scammer: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 1

Complaint Phone Number: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& U

Report A Business: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. du hubs: *135# menu

Register Complaint In: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines:

Complaint Cell: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Email Address Complaints: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e&

Home Complaint Number: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and prom

Complaint Escalation: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines:

Complaint Against: Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expiry t

Complaint Contact Number: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and p

Email Complaint: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Complaint Contact: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos c

Customer Complaint Number: SIM not working: reseat SIM, try another phone, check registration status in app, replace damaged SIM at business center. e

Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expiry to avoid early-exit

No E Vision: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Complaint Against: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

Complaint Registration: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and pro

Complaint: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT ext

Factory Service Complaints: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the

To Credit Transfer: Recharge: operator app (card/Apple Pay), vouchers at groceries, ATMs, auto-pay in app. e& (etisalat) hubs: *101# packages menu, *1

Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expiry to avoid early-exit

Loan Balance In: Most packs auto-renew with balance; manage via app My Plans or the same USSD menu. du monthly 50 AED: 28GB (often 1GB/day x28); daily

Transfer From To: Offers/deals: e& *101# and *050#; du *135# and *055#; full detail always in the operator app. e& (etisalat) hubs: *101# packages men

To Credit Balance: Offers/deals: e& *101# and *050#; du *135# and *055#; full detail always in the operator app. e& (etisalat) hubs: *101# packages me

More Time In: e& emergency credit: *108# menu (AED5, prepaid with recharge history); *108*2# to opt out; auto-repaid on next recharge. Credit transfer

More Time In: Credit transfer: e& *100*number*amount#; du: menu *135#; both need active prepaid lines with balance. e& emergency credit: *108# menu (A

Postpaid To Prepaid: Recharge: operator app (card/Apple Pay), vouchers at groceries, ATMs, auto-pay in app. e& (etisalat) hubs: *101# packages menu, *

Out Of Credit: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. d

Credit From To: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101

Balance Transfer To: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e

Find Balance In: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; V

Postpaid To Prep: Credit transfer: e& *100*number*amount#; du: menu *135#; both need active prepaid lines with balance. Recharge: operator app (card/A

Balance From To: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Credit Transfer: Recharge: operator app (card/Apple Pay), vouchers at groceries, ATMs, auto-pay in app. e& (etisalat) hubs: *101# packages menu, *121#

To Another Number: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

Credit Transfer To: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

To Another Number: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

Transfer Balance To: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e

Sim Balance Transfer: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. e& daily: 50MB AED2 *1

Transfer From To: e& emergency credit: *108# menu (AED5, prepaid with recharge history); *108*2# to opt out; auto-repaid on next recharge. Recharge: o

Credit Loan In: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VA

Balance To Philippines: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and pro

International Balance From: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP

Balance Check: e& balance: *121# (main+data), *170# data only, *140# postpaid; du: *135# menu, SMS Bal to 1355. Offers/deals: e& *101# and *050#; du *

Balance Transfer In: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE

E Complaint: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT e

Transfer Credit To: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE a

To Credit In: e& emergency credit: *108# menu (AED5, prepaid with recharge history); *108*2# to opt out; auto-repaid on next recharge. Credit transfer

Credit Load In: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Balance Share Code: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e&

Transfer Credit Mobile: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& U

Balance Transfer Code: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pay

Transfer From To: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying;

Maroc Swift Code: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app

Credit Loan Code: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos ch

Transfer To Mobile: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE a

Balance Another Number: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and pro

Credit Another Mobile: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and prom

International Credit Transfer: e& emergency credit: *108# menu (AED5, prepaid with recharge history); *108*2# to opt out; auto-repaid on next recharge

To Take Credit: Credit transfer: e& *100*number*amount#; du: menu *135#; both need active prepaid lines with balance. Recharge: operator app (card/App

Balance Transfer Format: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care line

Balance Transfer To: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE

To Credit: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT ext

Credit Transfer Number: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pa

Mobile Credit Transfer: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pa

Consumer Rights Complaint: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *10

Mobile Balance Transfer: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e&

Customer Rights: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 10

E Complaint: Cancel near contract expiry to avoid early-exit fees; return rented equipment and keep the receipt. e& (etisalat) hubs: *101# packages me

Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expiry to avoid early-exit

Economic Department Complaint: Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contr

Customer Complaint: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Complaint Mail Id: e& care: 101 or 8005800; du care: 155 or 800155; business centers for ID-linked services. Complaints: ask for a reference number, e

Against Company In: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e&

Municipality Complaint: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pa

Consumer Complaint: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Ded Consumer Complaint: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pa

Customer Rights: Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expiry to

Customer Complaint: Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expiry

E Complaint Police: e& care: 101 or 8005800; du care: 155 or 800155; business centers for ID-linked services. Complaints: ask for a reference number,

E Complaint System: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE a

Complaint Department: e& care: 101 or 8005800; du care: 155 or 800155; business centers for ID-linked services. Complaints: ask for a reference number

Complaint Email: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; V

Complaint: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change of

Ded Complaint: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chang

Complaint Request: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying;

Pay My Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *10

Sim Card: New SIM/eSIM: needs valid Emirates ID; tourist SIMs at airports/malls; eSIM via operator app or business center. Own number: e& *121# or app

Pay My Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *10

Pay Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *101#

Using Debit Card: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no b

Pay My Bill: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change

To View Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *1

Do Call Forwarding: Legal internet calling in UAE needs operator VoIP packs (BOTIM/C'ME via e& GoChat/du) on supported plans. e& (etisalat) hubs: *101

Bill On Machine: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; V

Pay As Go: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hu

I Pay Bill: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change o

Pay My Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill s

As Go Sim: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. e& daily: 50MB AED2 *170*1#, 150M

Enquiry Landline Number: New SIM/eSIM: needs valid Emirates ID; tourist SIMs at airports/malls; eSIM via operator app or business center. SIM not work

Bill Smiles Points: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in

My Bill Smiles: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VA

Pay Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 80

Download Bill Statement: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid

Increase Bill Limit: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE

Bill A Friend: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chang

Through Emirates Nbd: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines:

To Payment App: Own number: e& *121# or app profile; du *135# or app; number portability (MNP) via SMS to 1010/1355 then new operator. New SIM/eSIM: n

Go Sim Card: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du

As Go On: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT extr

Pay My Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

View My Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill

To Know Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill

Bill Enquiry Number: New SIM/eSIM: needs valid Emirates ID; tourist SIMs at airports/malls; eSIM via operator app or business center. SIM not working:

Bill Enquiry: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill

View My Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 o

To Pay Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Go Top Up: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hu

Quick Pay: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hu

Bill Inquiry: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du app

Detailed Bill From: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Pay Postpaid Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e&

App By Payment: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Own number: e& *121# o

Pay Bill Quick: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bil

Pay As Go: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to 1355. e&

Using Credit Card: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

As Go Code: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Pay Mobile Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs:

Bill Due: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du app; Po

Www Bill Enquiry: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 1

Bill A Friend: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du ap

As Go Plan: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Pay My Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du

Bill Enquiry Landline: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid =

Bill Due Date: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101

Bill Enquiry: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change

I Pay Bill: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT ex

View My Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 o

Sim Card: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. Care l

Bill Details: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du app

Pay Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hub

Know Bill Amount: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app

To Bill Copy: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du

Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 800580

Pay As Go: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT ext

As Go Packages: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VA

Smiles Landline Payment: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care line

Know Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *101#

Bill Inquiry: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du

Bill Summary: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 o

Payment Quick Pay: e& emergency credit: *108# menu (AED5, prepaid with recharge history); *108*2# to opt out; auto-repaid on next recharge. Credit tra

Recharge Quick Pay: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying

Bill Business: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chang

B2b Quick Pay: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. d

Bill Check Landline: e& balance: *121# (main+data), *170# data only, *140# postpaid; du: *135# menu, SMS Bal to 1355. Offers/deals: e& *101# and *050#

Landline To Mobile: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying

Pay Landline Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

Bill Download: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT

Bill Print: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du h

Due Date Landline: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE ap

Quick Bill Pay: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VA

Quick Pay Landline: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e&

Bill Complaints: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 10

Late Payment Fee: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 1

View Bill Pay: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *

Pay Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill shoc

View Pay Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *

Quick Pay Recharge: e& emergency credit: *108# menu (AED5, prepaid with recharge history); *108*2# to opt out; auto-repaid on next recharge. Credit tr

Quick Pay Bill: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos chan

Call Forwarding In: Caller ID/spam: block numbers on-device; report spam SMS to the operator; TDRA do-not-call registry. Voice packs: e& *101# Voice o

Gift Cards: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change o

Payment Quick Pay: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to

To Activate: New SIM/eSIM: needs valid Emirates ID; tourist SIMs at airports/malls; eSIM via operator app or business center. SIM not working: reseat

Paid Legal Action: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos c

Bill Travel Ban: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bi

Duplicate Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs:

To Pay Bill: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT e

Bill: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT extra wh

Not Paying Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 10

Ae Pay Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill s

Call Forwarding Deactivate: Caller ID/spam: block numbers on-device; report spam SMS to the operator; TDRA do-not-call registry. Voice packs: e& *101#

Telephone Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bil

Pay Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hub

Basic Postpaid Plan: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before payin

Call Forwarding Landline: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and p

Bill App: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. eLife home wifi: Lite 12M ~2

Transfer Credit From: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before payi

Bill A Friend: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101

Elife Tv Payment: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 1

Deactivate Call Forwarding: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and

Forward Calls: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT

Credit From To: Recharge: operator app (card/Apple Pay), vouchers at groceries, ATMs, auto-pay in app. e& (etisalat) hubs: *101# packages menu, *121#

Pay Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill shoc

Bill By App: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Prices and promos cha

Using Account Number: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promo

Bill No Feb: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Sim Card: Own number: e& *121# or app profile; du *135# or app; number portability (MNP) via SMS to 1010/1355 then new operator. SIM not working: rese

My Bill Details: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Download Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill

Ae Bill Payment: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 10

By Account Number: Complaints: ask for a reference number, escalate via the operator app, then TDRA (142) if unresolved. Cancel near contract expiry t

View My Bill: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT

Bill Enquiry: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du app

Payment Quick Pay: Recharge: operator app (card/Apple Pay), vouchers at groceries, ATMs, auto-pay in app. e& emergency credit: *108# menu (AED5, prepa

Payment Number: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101

Payment By Phone: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 1

Postpaid Payment: eLife home wifi: Lite 12M ~299/12mo; Unlimited Starter 250M ~389/24mo (409 no-commit); Wireless Advance ~199-229/12mo; install ~199

Bill View: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change of

Pay Mobile Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Gift Card: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hu

View Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 8

Bill Account Number: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Postpaid Bill Details: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before pay

Power Bill: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du app;

Postpaid Bill Inquiry: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay

Ae Payment: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change o

Bill Statement: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101

Final Bill Request: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE a

Trn In Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Bill Enquiry Number: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE

Mobile Bill: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du app;

Of Home Services: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du

Balance From To: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; V

Quick Payment: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT

Bill Inquiry: e& postpaid: *140# bill, pay in e& app (card/Apple Pay) or auto-pay; paperless billing default. du postpaid: Bill to 1233, pay in du app

Mobile Postpaid Payment: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e&

Pending Bill: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change

Phone Bill: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT ex

Unpaid Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du

Bill Inquiry: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT

Monthly Bill: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT

Postpaid Bill Payment: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UA

Ask Final Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app.

Business Payment: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. du hubs: *135# menu,

Bill Bay: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 80

Bill Check: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

Quick Pay: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT ext

Bill Enquiry: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 o

Balance Transfer: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying;

Quick Pay: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 8

One Day: e& data hub: *101# packages, DATA to 1010 for usage, *170# data balance; du hub: *135# Data, Bal to 1355. du monthly 50 AED: 28GB (often 1GB/

Business Plan Cancellation: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etis

Bill Using Smiles: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no

Mobile Plan Application: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and pr

My Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bill shock

Buy Sim Card: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. du hubs: *135# menu, SMS

To Pay Bill: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change

Business Quick Pay: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying

Roaming Activation: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE a

Refund Calling Plan: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. du

Fixed Deposit Rate: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Pay Bill: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying; VAT extr

To Activate Roaming: New SIM/eSIM: needs valid Emirates ID; tourist SIMs at airports/malls; eSIM via operator app or business center. SIM not working:

Download Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *

To Pay Bill: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change

Pay Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 80

On Low Rate: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change

Quick Pay Recharge: e& emergency credit: *108# menu (AED5, prepaid with recharge history); *108*2# to opt out; auto-repaid on next recharge. Credit tr

High Speed Plan: e& daily: 50MB AED2 *170*1#, 150MB AED3 *170*2#, 500MB AED5 *170*3#; weekly via W300M/pinoy to 1010; monthly from AED25/500MB. Most p

To Pay Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hubs: *10

Pay Postpaid Bill: Prepaid vs postpaid: prepaid = no bill shock, targeted data deals; postpaid = device instalments + roaming perks. e& (etisalat) hub

Activate Roaming On: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE

Pay: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hubs: *1

Sim Card: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. du hubs: *135# menu, SMS Bal

Bill Statement: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bil

Quick Pay Recharge: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying

Payment: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hubs

Price Etislat: Dial *135# to access the du data menu or use the du app to select daily or monthly plans. For the 50 AED monthly plan, dial *135*5# or

Pay Postpaid Bill: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no

Check My Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. d

Islami Umrah Packages: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines:

Pay Bill: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or 80

Through Credit Card: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA t

To Know Balance: Offers/deals: e& *101# and *050#; du *135# and *055#; full detail always in the operator app. e& (etisalat) hubs: *101# packages menu

Pay Bill Payment: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to 1

Simcard In Abudhabi: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos

Virgin Sim Card: New SIM/eSIM: needs valid Emirates ID; tourist SIMs at airports/malls; eSIM via operator app or business center. Own number: e& *121#

Call Forwarding: Voice packs: e& *101# Voice options, du *135#; unlimited on-net minutes common on higher plans. Legal internet calling in UAE needs o

To Activate: Most packs auto-renew with balance; manage via app My Plans or the same USSD menu. e& (etisalat) hubs: *101# packages menu, *121# balance

Instalment Plan Etislat: Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before p

Home Packages Offers: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE

Business Quick Pay: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE a

Bill Quick Pay: du postpaid: Bill to 1233, pay in du app; Power Plans and personal plans differ by data/minutes. Prepaid vs postpaid: prepaid = no bil

Recharge Quick Pay: Credit transfer: e& *100*number*amount#; du: menu *135#; both need active prepaid lines with balance. e& (etisalat) hubs: *101# pa

Calling Pack: du monthly 50 AED: 28GB (often 1GB/day x28); daily 60-150MB ~AED2-4; 1-day unlimited ~AED25 (3-5GB FUP then 128kbps); STOP DATA to 1355.

Sim Activation: SIM not working: reseat SIM, try another phone, check registration status in app, replace damaged SIM at business center. e& (etisalat

In Etislat Price: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app

Hello Card: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Care lines: e& 101 or

To Download Bill: e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app
Where to check it yourself
- The operator's own plan and support pages - the text your order form was written from
These pages belong to the operator and the regulator - open them side by side with your own bill or app before acting on anything here.
Verify this yourself in two minutes
- Prices and inclusions: the operator's own plan page for your emirate, then the same figure on the order form you signed.
- Your line state: the My du app - Account > Services shows suspension, bar, data cap and contract end.
- Faults in your area: My du app > Support > Outage status, or 155 from a du mobile (free).
- Anything regulatory (billing disputes, escalation): TDRA - your complaint must cite the ticket number du gave you, dated.
If a number on this page and a number in your app disagree, the app wins - and we would like to know: WhatsApp us the screenshot and we correct the page.