du, solved.
Plans, support numbers, bill help, the letter generator and the complaint ladder - every du page on this site starts here.
Talk to du
- 155 from any du line - personal support.
- +971 555 678155 when you are abroad and the line must work.
- [email protected] for anything that needs a written trail.
- Full contact page with apps, hours pointers and the official support hub.
Pay, plans, fixes
Business & complaints
On the other network?
Switch to the e& hub - same structure, e& channels.
du questions, answered
What is the du support number?
155 from any du line. From abroad, +971 555 678155. For a written trail, [email protected].
Where do I pay a du bill?
Inside the du app - balance, bill payment and recharge for your line or a friend’s. There is no separate guest payment page; the app is the channel.
How do I complain about du?
One written case to du first, keep the reference number, then escalate to the TDRA dispute service if the answer is not good enough.
How do I check my du balance?
Inside the du app: balance, bills and recharge for your line or a friend’s. No balance code is published in verified form, so the app is the reliable channel.
How do I recharge a du line?
In the du app for your line or a friend’s. The quick-pay recharge page walks through it app-only, with no codes to memorize.
How do I get a du NOC?
Generate the letter free on this site, then send it from the email registered on the account. Business lines use the care inbox matching the service type.
How do I port my number to du?
The port is owned by the operator you are joining: keep the old line active, share the number on WhatsApp, and the joining operator files the request.
What business support does du offer?
Call 800 8555, or open the du business support page for the business inboxes and what to attach.
Does du work while I travel?
Yes, with Easy Roaming: dial *155# while abroad to activate it, or *135*20# for a prepaid roaming pack. Rates are confirmed before you commit.
How do I find the right du plan?
Answer the 5-question finder for a shortlist, then line the plans up in the compare tool. Anything address-dependent is quoted, never guessed.
Independent page: the channels below belong to the operator, not to us. To reach TelecomDesk instead: contact us or WhatsApp. Paying? Quick pay.