A realistic view of the low end across both access types, and the four ways cheapest ends up costing more.
Everything worth knowing before you order home internet from du: which access type your building supports, what the published tiers actually cost, how
A cost view that includes activation, VAT treatment, contract length and the promo cliff, using only the published tiers.
Both can reach a gigabit. They differ in what happens at 9 pm on a working day, when you upload, and what your wall box looks like.
Where to check it yourself
- The operator's own plan and support pages - the text your order form was written from
These pages belong to the operator and the regulator - open them side by side with your own bill or app before acting on anything here.
Verify this yourself in two minutes
- Prices and inclusions: the operator's own plan page for your emirate, then the same figure on the order form you signed.
- Your line state: the My du app - Account > Services shows suspension, bar, data cap and contract end.
- Faults in your area: My du app > Support > Outage status, or 155 from a du mobile (free).
- Anything regulatory (billing disputes, escalation): TDRA - your complaint must cite the ticket number du gave you, dated.
If a number on this page and a number in your app disagree, the app wins - and we would like to know: WhatsApp us the screenshot and we correct the page.