search answer · etisalat speed test
Etisalat speed test
One number from a random website will not move a fault ticket. A result taken over Ethernet, on the du network, logged through the du app or Speedtest with the test ID saved, is evidence an agent has to answer.
Free WhatsApp checkdemand 2,400/mo · KD 22
Steps
- Connect one device with an Ethernet cable directly to the router.
- Turn off VPN and any other heavy device on the network.
- Run the du app speed test (or a test that stores a result ID) three times: morning, 8pm, midnight.
- Screenshot the result IDs plus your account number before you open the ticket.
- If the wired figure is under half your tier at midnight, that is a line fault - request a technician visit with those IDs.
Plans that apply
| Plan | From | Speed | Contract | Included | |
|---|---|---|---|---|---|
| du Home Wireless Gaming | quote per address | 5G gaming router, lower ping | 12 months | Unlimited + game passes add-ons | Get my price |
| du Home Ultimate (Fibre) | quote per address | up to 2.5-10 Gbps tiers listed | 24 months | Unlimited + premium TV + mesh | Get my price |