Home / Long guides / Cost of 5g network in etisalat: published … published 2026-05-31 · updated 2026-06-03
Network & speeds

Cost of 5g network in etisalat: published tiers, what you actually pay

5g Network In: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying;.

1,764 words11 sections8 min readUpdated 2026-10-02
e& network settings: APN, band selection, roaming data switches and the tests that prove them
Quick answer
5g Network In: Care lines: e& 101 or 8005800, du 155 or 800155; SIM/ID services need a business center visit with Emirates ID. Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying;.

Answer checked September 2026.

You searched "cost of 5g network in etisalat", so here is the money answer first: the published tiers, what they cost after any promo window closes, and the one-off fees the comparison sites leave out.

Who ranks for this search in the UAE: e, a, ., m, n. This page was written against what those results cover, not copied from them.

This guide answers: etisalat 5g router; etisalat 5g; etisalat 5g map; etisalat coverage map. Anything they repeat, you will find here with the operator-verified numbers attached.

Plan data checked against verified resources on 2026-09-12 20:27 UTC · verified search data for demand figures.

Real searches this guide answers

QuerySearches/monthDifficulty
cost of 5g network in etisalat0-
etisalat 5g router26025
etisalat 5g11029
etisalat 5g map30-
etisalat coverage map300
etisalat 4g apn settings300
etisalat 4g data packages300
etisalat 4g lte usb modem300
etisalat network3050
5g coverage map etisalat3013
etisalat 5g packages30-

From verified search-demand data. These are the phrasings this page is written to answer, not a tag cloud.

Cost of 5g network in etisalat - what decides it

This phrasing sits inside a cluster with 117 related UAE queries - the busiest measured at 260 searches a month. That matters: a page written for one exact wording answers faster than a generic category page.

Price questions go wrong in three predictable places - the VAT line, the promo end date, and the one-off activation fee. Each one gets its own number below, not a "starting from".

The recurring sections across those pages are: suggestion; elife ultra plans; iphone 17 pro max; emirati freedom. Anything they repeat, you will find here with the operator-verified numbers attached.

du APN settings that actually matter

Almost every APN problem is a wrong or missing access point name on a phone or a 5G router after a SIM swap. For du the national APN is usually left at its default; adding a manual APN is mainly needed when a device was configured for another carrier.

Steps

  1. Android: Settings > Network > Access Point Names > reset to default before typing anything.
  2. iPhone: it normally configures itself - if not, reset via Settings > Cellular > Cellular Data Options.
  3. du 5G router: log in to 192.168.1.1, WAN > APN, leave blank/default unless the SIM was moved from another operator.
  4. Reboot after changing; an APN edit only applies at the next attach.
  5. If data works but MMS or hotspot fails, that is a second APN entry (mms/hiprio), not the main one.
What is the du APN?
Leave the default - du provisions it on the SIM. Manual entry is only needed on imported devices.
Does APN affect speed?
Not your line speed; a wrong APN can block data entirely or force a slower bear

This section is written to answer: apn; settings; access point.

Source: verified resources · full guide

How to run a speed test that du will accept

One number from a random website will not move a fault ticket. A result taken over Ethernet, on the du network, logged through the du app or Speedtest with the test ID saved, is evidence an agent has to answer.

Steps

  1. Connect one device with an Ethernet cable directly to the router.
  2. Turn off VPN and any other heavy device on the network.
  3. Run the du app speed test (or a test that stores a result ID) three times: morning, 8pm, midnight.
  4. Screenshot the result IDs plus your account number before you open the ticket.
  5. If the wired figure is under half your tier at midnight, that is a line fault - request a technician visit with those IDs.
What is a good speed on du 5G home internet?
Expect variable 100-500 Mbps with latency 15-40 ms; the exact number depends on your building and cell load.
Is the du app speed test the official one?
It logs against your line, which is what makes it usable in a ticket - third-party results are weaker evidence.

This section is written to answer: speed test; mbps; measure.

Source: verified resources · full guide

Bill higher than expected: the four usual causes

A du bill jumps for four reasons almost always: a promo period ended, an add-on or third-party subscription was activated, the proration month covered more than 30 days, or a device instalment finished its promo. All four are visible in the bill breakdown, and three of four are refundable if you act quickly.

Steps

  1. Open the bill PDF and read the "other charges"/"value added services" block, not just the total.
  2. Check whether the discounted period ended (promo lines show an expiry date).
  3. Look for third-party content/VAS lines - these are removable and often refundable for the first cycle.
  4. Compare the billing period start/end dates; a first or a change month can be 40+ days.
  5. Raise the dispute in writing (app or email) so there is a reference, and keep the meter reading/receipt if it is a device plan.
Can du reverse a third-party charge?
Yes for subscriptions you did not authorise, if you raise it promptly - we can draft the dispute text for you.
Is VAT added on top?
Yes, 5% on the billed amount; advertised prices usually exclude VAT.

This section is written to answer: bill; invoice; charge; overcharge; high; refund; payment.

Source: verified resources · full guide

Switching a business line from Etisalat to du with the same landline number - what 3 months free really saves

When you move a business fixed line from Etisalat to du and keep the existing landline number, there are two pricing routes: the promotional discounted price printed on the current application form, or 3 months free at standard (non-discounted) monthly price. The waiver cannot be stacked on top of the discount - it is an either/or choice on the same order. The counterintuitive part: a bundle discounted 40 percent for only 3 months can still cost MORE over a year than 3 completely free months at standard price (e.g. Starter Ultra 12m: promo totals 5,389.20 vs 4,491 with the waiver). The plan finder on this site's business page computes both totals from the live form figures for the exact plan and emirate you pick.

Steps

  1. Check the landline number and account-name match on the Etisalat bill - the port request must carry identical details.
  2. Tell the account manager explicitly: migration with number retention, not a new installation - a new install defaults to promo pricing and loses the waiver question entirely.
  3. Ask for both totals written on the proposal: discounted-12-month vs waiver-12-month, and tick the cheaper one.
  4. Keep the Etisalat service live until the agreed port date so the internet does not dip during cutover.
  5. If Etisalat is still inside its minimum term, read their cancellation terms before scheduling.
Does the landline number actually stay the same?
Yes - the 3-months-free option is tied to same-number porting; a brand-new line goes through normal promo onboarding instead.
Can I get the discount AND 3 months free?
No - one or the other on the same order form. Compare the 12-month totals; for the flat-rate Pro plan the waiver is unambiguous, for deep short promos it can go either way.

This section is written to answer: landline migration; number port; etisalat switch; fixed line waiver; business internet.

Source: verified resources · full guide

Also asked - answered from the same verified data

why does app store not load on etisalat 4g?
Almost every APN problem is a wrong or missing access point name on a phone or a 5G router after a SIM swap. For du the national APN is usually left at its default; adding a manual APN is mainly needed when a device was configured for another carrier. full guide

What it actually costs over the contract

PlanMonthlyMonthsTotal over term
du Home Wireless Plus
5G up to 500 Mbps
AED 15912AED 1,908
+ AED 96 if VAT added
Verify total
du Home Wireless Entertainment
5G, streaming-tier router
AED 20612AED 2,472
+ AED 124 if VAT added
Verify total
du Home Wireless Gamingprice rendered per address - we verify it live for youGet my price
du Home Starter (Fibre)
250-500 Mbps
AED 38924AED 9,336
+ AED 467 if VAT added
Verify total
du Home Advanced (Fibre)price rendered per address - we verify it live for youGet my price
du Home Ultimate (Fibre)price rendered per address - we verify it live for youGet my price
du TV / TV packagesprice rendered per address - we verify it live for youGet my price
du Power Plans (postpaid)
5G data incl.
AED 12512AED 1,500
+ AED 75 if VAT added
Verify total
du prepaid (135 / Easy)price rendered per address - we verify it live for youGet my price

Figures are arithmetic on the published tier price; they exclude installation, device instalments and any promo credit specific to your account. Confirm the number for your account before you sign.

Checklist before you contact support

Mistakes that cost people money

What to send us on WhatsApp

For "Cost of 5g network in etisalat: published tiers, what you" specifically, lead with the symptom and the address - the rest is context a reader of this guide already has.

  1. Whether you are on fibre or a wireless unit, and the router model if you know it
  2. Your account number and whether you are inside a contract term
  3. A photo of the router lights, and your last bill if money is the question
  4. What is broken or what you want, in one line
  5. Your emirate and building/unit (not just the area name)

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How this page was built

Plan names, prices and offer wording are read from verified resources, checked on 2026-09-12 20:27 UTC. Procedures follow the du Help Center articles named under each section. Demand figures - the search volumes in the tables - come from a licensed UAE search-demand dataset, which is where the "real searches" phrasings are taken from. Where a number depends on your address, your wall box or your contract start, the page says a quote is needed instead of estimating it. Nothing on this page is scraped from an aggregator or copied from another comparison site. Applied to Cost of 5g network in etisalat: published tiers, what you.

About this page

Written by Tasleem Akhtar, Senior Telecom Advisor. Independent service: we are not du or Etisalat, we do not sell your data, and we never route you into a call queue. Figures are read from the public operator pricing and help pages, then a person checks your address, your bill and your router lights before you commit to anything.

Where to check it yourself

These pages belong to the operator and the regulator - open them side by side with your own bill or app before acting on anything here.

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If a number on this page and a number in your app disagree, the app wins - and we would like to know: WhatsApp us the screenshot and we correct the page.

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